AI Receptionist Partner Enablement Lead

Cresta; United States; À distance; USD 150 000 - 230 000; Plein temps

Avantages offerts par ce poste

Comprehensive medical, dental, and視on

Flexible PTO

Parental leave

Retirement savings plan

Remote work setup budget

Monthly wellness stipend

In‑office meal program and commuter 혜제

Résumé du poste

Cresta is seeking a Senior Partner AI Enablement Manager to build a world‑class AI Receptionist partner ecosystem and drive revenue through enabling partners to position, sell, and deploy Cresta AI Receptionist effectively.

You will own strategy, roadmap, and execution for partner enablement, collaborating with Partner Leadership, Sales, Marketing, Product, and Engineering to deliver scalable programs that accelerate partner ramp and ensure high‑quality engagements.

Qualifications

• 7+ years of experience in Solutions Engineering, Enablement, Customer Success, or similar roles.
• 5+ years designing and running partner, channel, or sales enablement programs at scale.
• 5+ years of experience working in the Contact Center space.
• Experience building programs from the ground up in ambiguous, fast‑moving environments.
• Experience working with technology partnerships.
• Desire to be a platform expert and provide technical guidance.
• Ability to translate business requirements into technical solutions.
• Proven ability to work cross‑functionally with Sales, Product, and Engineering teams.
• Executive‑level communication skills, able to explain complex technical concepts clearly to diverse audiences, including partner and internal leadership
• Strong project management and organizational skills

Responsabilités

• Own the AI Receptionist partner enablement strategy, roadmap, and success metrics.
• Own, configure, and continuously optimize our learning platform to scale enablement across partner types.
• Partner with partner pre-sales to build the go-to‑market motion, including demos, platform customization, and partner‑specific messaging.
• Serve as the AI Receptionist subject matter expert for internal teams and partners in direct and partner sales motions, on behalf of the partner team.
• Define and own the partner onboarding and enablement strategy, from first‑touch ramp through certification.
• Serve as the partner‑facing authority on AI Receptionist and define the enablement programs that help partners position, implement, and support deployments.
• Deliver scalable partner readiness programs through live workshops, certifications, self‑service learning, and practitioner enablement.
• Work closely with Partner Leadership to ensure enablement programs support broader partner objectives, drive measurable outcomes, and reinforce Creta’s GTM strategy.
• Track and report on partner readiness, certification attainment, partner engagement, and contribution to partner‑sourced and partner‑influenced pipeline.
• Use data and direct feedback from internal stakeholders and partners to continuously improve programs, content, and delivery methods.
• Partner with internal teams to measure training effectiveness and ensure ongoing messaging alignment.
• Ensure partners can clearly articulate and execute on Cresta’s differentiated value within the AI Receptionist space and industry contexts.
• Collaborate closely with Engineering and Product teams to translate technical capabilities and product recommendations into scalable, self‑service enablement programs and assets for partners.
• Work with Partner Leadership and Partner Sales to develop partner‑specific enablement assets from existing direct sales materials, including pitch decks, talk tracks, objection handling, competitive guidance, and persona‑based messaging.
• Act as a trusted advisor to Partner Leadership and strategic partners, shaping use cases, positioning, and complex enterprise engagements.

Connaissances

Solutions Engineering

Enablement

Customer Success

Cross-functional leadership

Description du poste

Cresta is seeking a Senior Partner AI Enablement Manager to build a world‑class AI Receptionist partner ecosystem and drive revenue through enabling partners to position, sell, and deploy Cresta AI Receptionist effectively.

You will own strategy, roadmap, and execution for partner enablement, collaborating with Partner Leadership, Sales, Marketing, Product, and Engineering to deliver scalable programs that accelerate partner ramp and ensure high‑quality engagements.