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Benefits offered by this job
100% Medical, dental, and vision insurance
Flexible PTO
Parental Leave
Sick Leave
Competitive compensation and equity package
401k
Commuter benefits
In-office snacks and Friday team lunches
Team-driven happy hours and celebrations
Job summary
A leading AI procurement platform in New York is hiring a Solution Consultant to enhance customer value and support the implementation of their solutions. The role includes building relationships, supporting sales, and driving customer success. Candidates should have over 4 years of experience in customer management within a B2B SaaS environment. This full-time position offers competitive compensation and comprehensive benefits, committing to equality and inclusiveness.
Qualifications
4+ years of experience in a customer-facing/customer-management role.
Experience in a fast-paced B2B SaaS environment.
Strong written and verbal communication skills.
Responsibilities
Build relationships with existing and future customers.
Support the implementation of Levelpath to customers.
Drive new solution offerings by working with the sales team.
Collaborate with product & engineering teams.
Skills
Empathy
Customer management
B2B SaaS experience
Problem-solving
Organizational skills
Communication skills
Adaptability
Collaboration
Education
Bachelor's degree (BA or BS)
Tools
Zendesk
Salesforce
Job description
A leading AI procurement platform in New York is hiring a Solution Consultant to enhance customer value and support the implementation of their solutions. The role includes building relationships, supporting sales, and driving customer success. Candidates should have over 4 years of experience in customer management within a B2B SaaS environment. This full-time position offers competitive compensation and comprehensive benefits, committing to equality and inclusiveness.