Solutions Consultant, AI Procurement (Pre-Sales)

Provn Inc.; New York, San Francisco, Chicago (NY, CA, IL); Hybride; USD 90 000 - 140 000; Plein temps

Résumé du poste

Levelpath is hiring a Solution Consultant to scale our platform and deliver value from day one. You'll support AEs and demos, assist onboarding and implementation, and drive ongoing customer value in a fast-paced, customer-obsessed team.

Starting remotely from Chicago with a plan to move onsite when offices reopen, and with onsite options in San Francisco and New York, you will build trusted relationships, guide deployments, and translate customer feedback into actionable Product asks.

Responsabilités

• Build deep, lasting relationships with our existing and future customers
• Advise and support the implementation of Levelpath to our customers
• Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts
• Develop best practice guides and product documentation to share with customers
• Identify champions and build relationships with key business stakeholders within accounts
• Drive new solution offerings to our customers by working directly with the sales team
• Bring new products to market by collaborating closely with the product & engineering team
• Represent the voice of your customers in product asks
• Drive and support customer health via adoption metrics
• Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team

Description du poste

Levelpath is hiring a Solution Consultant to scale our platform and deliver value from day one. You'll support AEs and demos, assist onboarding and implementation, and drive ongoing customer value in a fast-paced, customer-obsessed team.

Starting remotely from Chicago with a plan to move onsite when offices reopen, and with onsite options in San Francisco and New York, you will build trusted relationships, guide deployments, and translate customer feedback into actionable Product asks.