AI-Powered Strategic Accounts Leader

ASAPP; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

ASAPP is seeking a Strategic Account Director to drive growth across the United States as an individual contributor. You will manage strategic opportunities, expand existing accounts, and win new logos while educating customers on AI-enabled contact center optimization.

You will act as a trusted advisor, navigate complex enterprise environments, and partner with Marketing, Product, and Engineering to deliver value.

Qualifications

• 5+ years of enterprise SaaS sales experience, specifically in CX or contact center.
• Deep understanding of the customer service industry and solutions.
• Consultative, value-driven selling with a focus on outcomes.

Responsibilities

• Own a national territory, grow existing customers, and win new logos.
• Develop and execute a comprehensive account strategy with a value hypothesis.
• Collaborate cross-functionally with Marketing, Product, and Engineering to optimize outcomes.
• Meet or exceed quarterly/yearly bookings targets and maintain accurate forecasts.

Skills

Enterprise SaaS sales

Strategic account management

CX/Contact Center domain

AI in CX

Job description

ASAPP is seeking a Strategic Account Director to drive growth across the United States as an individual contributor. You will manage strategic opportunities, expand existing accounts, and win new logos while educating customers on AI-enabled contact center optimization.

You will act as a trusted advisor, navigate complex enterprise environments, and partner with Marketing, Product, and Engineering to deliver value.