AI-Powered Education Solutions Engineer

100 Salesforce, Inc.; Denver (CO); Sur place; USD 135 000 - 180 000; Plein temps

Résumé du poste

Salesforce is hiring an Account Solution Engineer for Global Public Sector focus, collaborating with sales teams, product experts, and partners to tailor Salesforce solutions for higher education institutions. You will lead technical conversations, demonstrate value, and align resources to drive digital transformation in education.

The role requires strong communication, deep education domain knowledge, and experience with RFPs/RFIs, with travel approximately 40% and a commitment to ongoing

Qualifications

• 7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education.
• 5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
• Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts.
• Deep understanding of education operations including student lifecycle management, academic operations, financial aid, student success initiatives.

Responsabilités

• Lead the technical aspects of the sales cycle from discovery to close with account teams and partners.
• Understand education institutional needs and map them to Salesforce solutions.
• Present tailored demonstrations aligned to institutions' strategic and technical goals.
• Respond to RFPs and RFIs, ensuring alignment with institutional priorities and Salesforce value.
• Collaborate across teams to align Salesforce solutions with customer needs.
• Stay ahead of education and CRM trends to inform solution recommendations.

Connaissances

Solution engineering

Executive communication

Technical storytelling

Formation

B.S./M.S./PhD in CS/Software Engineering/MIS

Outils

Agentforce for Education

Salesforce Industries (Vlocity)

OmniScript

Industry Common Components

Description du poste

Salesforce is hiring an Account Solution Engineer for Global Public Sector focus, collaborating with sales teams, product experts, and partners to tailor Salesforce solutions for higher education institutions. You will lead technical conversations, demonstrate value, and align resources to drive digital transformation in education.

The role requires strong communication, deep education domain knowledge, and experience with RFPs/RFIs, with travel approximately 40% and a commitment to ongoing