AI-Powered CRM Engineering Leader

Bristol-Myers Squibb Co; Princeton (NJ); On-site; USD 138,000 - 167,000; Full time

Benefits offered by this job

Wellbeing support

Comprehensive benefits

Flexible time off

Job summary

Bristol Myers Squibb is seeking a Senior Manager of CRM Engineering, Administration & Development in Princeton, NJ. This role leads AI-enabled CRM initiatives, UIX strategy for Veeva CRM, and end-to-end platform governance while driving innovative, compliant, scalable solutions across global teams.

The position requires 9+ years in CRM software delivery, hands-on Veeva CRM experience, Java SDK development, and proven leadership in complex, regulated environments.

Qualifications

• Bachelor's degree or higher in CS/IT/SE or related field.
• 9+ years of IT experience in CRM software development, platform administration, and enterprise delivery.

Responsibilities

• Define and lead AI-powered Engineering & Development across CRM capabilities.
• Champion an AI-first engineering mindset with AI tools and automated testing.
• Drive platform simplification and intelligent automation programs.

Skills

Veeva CRM

AI/ML

CRM Integrations

Leadership

SDLC

Java/SDK

Jira

Confluence

Azure DevOps

Education

Bachelor's degree in Computer Science / IT / Software Engineering

Tools

Jira

Confluence

Azure DevOps

Job description

Bristol Myers Squibb is seeking a Senior Manager of CRM Engineering, Administration & Development in Princeton, NJ. This role leads AI-enabled CRM initiatives, UIX strategy for Veeva CRM, and end-to-end platform governance while driving innovative, compliant, scalable solutions across global teams.

The position requires 9+ years in CRM software delivery, hands-on Veeva CRM experience, Java SDK development, and proven leadership in complex, regulated environments.