AI-Driven Campaign Experience Specialist

Yahoo Holdings Inc. in; Reston (VA); Hybrid; USD 70,000 - 146,000; Full time

Benefits offered by this job

Healthcare

401k

Backup childcare

Education stipends

Job summary

Yahoo Advertising is seeking a Client Experience Specialist to oversee day-to-day campaign planning, launch coordination, and post-campaign analysis across our brand and performance portfolios in the NYC metro area.

You will use enterprise AI tools to streamline workflows, surface insights, and craft reporting for sales partners and advertisers, collaborating with ad ops, billing, and product support to ensure seamless execution.

Qualifications

• 2+ years of experience in digital campaign management or client service within digital advertising.
• Hands-on knowledge of digital media formats and buying models.
• Proficient with ad tech platforms including Google Ad Manager, DSPs, and Salesforce.
• Strong written and verbal communication with ability to translate data into updates.

Responsibilities

• Client Success Ownership: manage campaign timelines, assets, and expectations.
• Campaign Execution & Pacing: oversee lifecycles from inventory reservation to billing.
• Strategic Planning & Media Coordination: support media planning across IO and programmatic paths.
• AI-Augmented Insights & Reporting: draft performance summaries and narratives using AI tools, verified against data.
• Workflow Automation & Process Enablement: apply AI workflows to improve speed and accuracy.
• Continuous Improvement & Tool Adoption: test internal AI tools and share best practices.
• Cross-Functional Communication: coordinate issue resolution across ad ops, billing, and product support.

Skills

Campaign management

Ad operations

Digital media planning

Client service

AI tools

Analytics & reporting

Communication

Tools

Google Ad Manager

DSPs

Salesforce

Excel/Google Sheets

Job description

Yahoo Advertising is seeking a Client Experience Specialist to oversee day-to-day campaign planning, launch coordination, and post-campaign analysis across our brand and performance portfolios in the NYC metro area.

You will use enterprise AI tools to streamline workflows, surface insights, and craft reporting for sales partners and advertisers, collaborating with ad ops, billing, and product support to ensure seamless execution.