AI-Driven Client Experience Lead, Digital Advertising

Yahoo Inc.; Northern (KY); Hybrid; USD 73,000 - 153,000; Full time

Benefits offered by this job

Hybrid work options

Healthcare

401k

Education stipends

Job summary

Yahoo Advertising seeks a Client Experience Specialist to drive end-to-end campaign execution and client service. You will manage day-to-day planning, launch coordination, delivery pacing, and post-campaign analysis for brand and performance portfolios across verticals, leveraging AI tools to produce insightful reports.

Ideal candidates have 2+ years in digital advertising operations, strong communication skills, and hands-on experience with ad tech platforms like Google Ad Manager and

Qualifications

• 2+ years of experience in digital campaign management, media operations, digital media planning, or client service within digital advertising.

Responsibilities

• Client Success Ownership: serve as the primary operational pre- and post-sale partner for assigned accounts, coordinating campaign timelines and asset requirements.
• Campaign Execution & Pacing: oversee lifecycles from inventory reservation to final billing, monitor pacing and delivery, and troubleshoot with Ad Ops.
• Strategic Planning & Media Coordination: support proactive media planning and campaign revisions with cross-functional teams.
• AI-Augmented Insights & Reporting: use AI tools to draft performance summaries and reports, verifying outputs against data sources.

Skills

Campaign management

Digital media planning

Communication

AI tool usage

Tools

Google Ad Manager

DSPs

Salesforce

Excel/Google Sheets

Job description

Yahoo Advertising seeks a Client Experience Specialist to drive end-to-end campaign execution and client service. You will manage day-to-day planning, launch coordination, delivery pacing, and post-campaign analysis for brand and performance portfolios across verticals, leveraging AI tools to produce insightful reports.

Ideal candidates have 2+ years in digital advertising operations, strong communication skills, and hands-on experience with ad tech platforms like Google Ad Manager and