AI-Enhanced Client Experience Lead - Finance Ads

Yahoo Holdings Inc. in; Reston (VA); Hybrid; USD 73,000 - 153,000; Full time

Benefits offered by this job

Healthcare

401k

Backup childcare

Education stipends

Job summary

Yahoo Holdings Inc. is seeking a Client Experience Specialist to manage day-to-day campaign planning, launch coordination, and post-campaign analysis across Yahoo Advertising’s brand and performance portfolios.

You will collaborate with sales teams in financial services, automotive, and travel verticals, delivering precise reporting and AI-assisted insights to clients while ensuring smooth operational workflows and timely updates.

Qualifications

• 2+ years of experience managing and optimizing digital campaigns.
• Proven ability to translate campaign data into client-ready updates.
• Experience with ad tech platforms and reporting tools.

Responsibilities

• Own client success and manage campaign timelines with directors.
• Oversee campaign execution, pacing, and delivery reporting.
• Support proactive media planning and campaign revisions with sales teams.
• Use AI tools to draft performance summaries and wrap reports.
• Identify repetitive tasks and apply AI/workflow automation to improve speed.
• Coordinate cross-functional issue resolution and keep clients informed.

Skills

Campaign management

Media operations

Ad tech platforms

Excel/Sheets

Communication

Education

Bachelor's degree

Tools

Google Ad Manager

DSPs

Salesforce

Excel/Google Sheets

Job description

Yahoo Holdings Inc. is seeking a Client Experience Specialist to manage day-to-day campaign planning, launch coordination, and post-campaign analysis across Yahoo Advertising’s brand and performance portfolios.

You will collaborate with sales teams in financial services, automotive, and travel verticals, delivering precise reporting and AI-assisted insights to clients while ensuring smooth operational workflows and timely updates.