AI Platform Administrator

Ladders; EUA; Teletrabalho; USD 100 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work flexibility across the U.S

Work with cutting-edge AI technologies

Collaborative and innovative team

Resumo da oferta

Ladders is seeking an AI Platform Administrator to oversee governance and administration of enterprise AI collaboration tools in a regulated environment. You will partner with security, IAM, and operations to manage access, ensure compliant usage, and support day-to-day platform performance.

This remote role is US-based and offers a salary range of $100,000–$120,000 per year. You will drive user enablement, reporting, and change management as adoption of AI tools grows across the organization.

Qualificações

• Bachelor's degree or equivalent experience in IT/CS or related field.
• 5+ years administering enterprise SaaS platforms in a regulated environment.
• 2+ years as a Level 2 escalation owner.
• Hands-on experience with Microsoft 365 tenant administration.
• Knowledge of enterprise single sign-on and SCIM provisioning concepts.
• Ability to interpret audit logs and use REST APIs for administrative tasks.
• Strong technical writing skills for producing documentation.

Responsabilidades

• Maintain governance of approved connectors, apps, and plugins across platforms.
• Administer workspace settings for enterprise AI tools, including security reviews.
• Serve as the Level 2 escalation point for incidents related to AI platforms.
• Triage and resolve access and authentication failures in collaboration with IAM.
• Monitor audit logs and support compliance with data retention policies.
• Produce adoption reports and consolidate metrics across platforms.
• Support user enablement and change management initiatives.

Conhecimentos

SaaS administration

Regulated environment experience

Technical writing

Security awareness

Formação académica

Bachelor's degree in IT/CS or related

Ferramentas

Microsoft 365 admin

Descrição da oferta de emprego

For our client, we are seeking an AI Platform Administrator to join the team of a leader in the Finance & Insurance space. This role will oversee the administration and governance of enterprise AI collaboration platforms in a regulated environment. You will partner closely with security, identity, and operations teams to manage access, ensure compliant usage, and support reliable day-to-day platform performance. The position also plays a key role in user enablement, reporting, and change management as adoption of AI tools expands across the organization.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Maintain governance of approved connectors, apps, and plugins across platforms
• Administer workspace settings for enterprise AI tools, including security reviews
• Serve as the Level 2 escalation point for incidents related to AI platforms
• Triage and resolve access and authentication failures in collaboration with IAM
• Monitor audit logs and support compliance with data retention policies
• Produce adoption reports and consolidate metrics across platforms
• Support user enablement and change management initiatives

Qualifications

• Bachelor's degree in IT, computer science, or related field, or equivalent experience
• 5+ years administering enterprise SaaS platforms in a regulated environment
• 2+ years as a Level 2 escalation owner
• Hands-on experience with Microsoft 365 tenant administration
• Knowledge of enterprise single sign-on and SCIM provisioning concepts
• Ability to interpret audit logs and use REST APIs for administrative tasks
• Strong technical writing skills for producing documentation

Benefits

• Remote work flexibility available across the U.S.
• Opportunity to work with cutting-edge AI technologies
• Engagement in a collaborative and innovative team environment
• Access to professional development and training resources

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.