AI Platform Administrator

Pinnacle Group, Inc.; Headquarters (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

Pinnacle Group, Inc. is seeking a seasoned AI Solutions Business Analyst to partner with business stakeholders, gather requirements, and guide responsible AI adoption.

You will develop, govern, and promote enterprise Agent Skills while driving training and upskilling across departments. By collaborating with AI champions, you will evaluate processes for AI-driven improvements, monitor governance, and manage licenses and access across AI platforms.

Qualifications

• 3–5 years of professional experience, with 1–2 years in AI solutions.
• Strong Business Analyst experience with requirements gathering and stakeholder management.
• Excellent communication and consultative skills.
• Attention to detail with the ability to resolve inconsistencies or operational outliers.
• Knowledge of Agent Skills lifecycle and governance.
• Experience managing enterprise software licenses and access administration.
• Understanding of AI prompting and token efficiency.
• Ability to work independently while collaborating with cross-functional teams.

Responsibilities

• Partner with stakeholders to gather requirements and identify AI opportunities.
• Advise departments on AI capabilities and responsible adoption.
• Develop and govern enterprise Agent Skills with standardization across teams.
• Collaborate on user enablement, training, and upskilling for AI.
• Evaluate processes for AI-driven improvements.
• Monitor platform usage and address governance, compliance, and operational issues.
• Administer enterprise AI platforms (GPT, Claude, Fathom, Gamma) securely.
• Manage user provisioning, deprovisioning, access requests, and license administration.
• Generate and distribute monthly platform usage reports to business stakeholders.
• Document best practices and share knowledge to improve processes.

Skills

Business Analysis

Stakeholder Management

Requirements Gathering

Communication Skills

Detail Orientation

AI Prompting

Independent Working

Cross-functional Collaboration

Tools

Agent Skills

License Management

AI Platforms

Access Provisioning

Job description

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

• Partner with business stakeholders to gather requirements, understand workflows, and identify opportunities to leverage AI solutions.
• Serve as a trusted advisor to departments by providing guidance on AI capabilities, best practices, and responsible adoption.
• Develop, maintain, and govern enterprise Agent Skills while promoting reusable solutions and standardization across teams.
• Collaborate with AI champions to deliver user enablement, training, and upskilling initiatives that increase AI proficiency throughout the organization.
• Evaluate existing business processes, identify opportunities for AI-driven improvements, and lend practical solutions.
• Monitor platform usage, investigate anomalies, and proactively address governance, compliance, and operational issues.
• Administer enterprise AI platforms, including GPT, Claude, Fathom, and Gamma, ensuring secure, reliable, and efficient operations.
• Manage user provisioning, deprovisioning, access requests, group maintenance, and license administration across enterprise AI platforms.
• Generate and distribute monthly platform usage reports to business stakeholders and team owners.
• Continuously improve enterprise AI administration processes by documenting best practices and sharing knowledge across the organization.

Qualifications

• 3–5 years of professional experience, including at least 1–2 years supporting or implementing AI solutions.
• Strong Business Analyst experience with requirements gathering, stakeholder management, and business process analysis.
• Excellent communication and consultative skills with the ability to ask thoughtful questions and influence stakeholders.
• Demonstrated attention to detail with the ability to identify and resolve inconsistencies or operational outliers.
• Working knowledge of Agent Skills, including their purpose, practical applications, and lifecycle management.
• Experience managing enterprise software licenses, user groups, or access administration is highly preferred.
• Understanding of AI prompting, token efficiency, and practical techniques for optimizing AI interactions is preferred.
• Ability to work independently while collaborating effectively across technical and business teams.