AI GTM Strategy Architect

BackOps AI; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity

Comprehensive benefits

Job summary

BackOps AI is hiring its first AI GTM Strategy Manager to build the systems, automation, and data foundation that support a rapidly scaling enterprise GTM motion. You’ll work at the intersection of Sales, Customer Success, and product/data systems, turning complex go-to-market workflows into practical tools that drive account insight and measurable value.

You will design infrastructure behind GTM programs, create durable data models, and build field-facing tooling that increases productivity and

Qualifications

• 5+ years of experience across GTM systems, Revenue Operations, technical operations, growth, automation, business operations, or another applied technical role supporting a complex B2B organization.
• Proven track record of building systems, tools, automations, or workflows you shipped, how users adopted them, and how you improved them after launch.
• Strong technical fluency with SQL, APIs, data models, automation/orchestration tooling, and modern AI-enabled development tools. You don’t need to be a full-time software engineer, but you should be comfortable building rather than only configuring.
• Strong GTM and commercial judgment. You understand how sellers and customer teams operate, what information changes behavior, and the difference between a technically interesting system and one that actually helps move revenue.
• The ability to structure ambiguous business problems and translate them into systems, processes, and operating models, not simply execute against a predefined requirements document.

Responsibilities

• Build tools that give AEs, Solutions Engineers, and CSMs the context they need to act quickly, including account structure, locations, systems, stakeholders, workflows, pilots, and recommended next actions.
• Create a workflow discovery system that can turn discovery calls, customer SOPs, ticket exports, and other inputs into a structured, ROI-ranked view of automation opportunities.
• Instrument pilots and POVs so the team can quickly understand progress, adoption, conversion risk, customer value, and what needs attention.
• Build AI-enabled workflows that reduce administrative work after customer interactions: drafting follow-ups, extracting next steps and product feedback, and proposing CRM updates for review.
• Surface expansion opportunities by connecting product usage, customer outcomes, account context, and workflow-level signals so the field knows where to go deeper and why.
• Design the GTM data model for complex enterprise customers, including parent/account/site relationships, buying groups, workflows, pilots, ownership, and stage logic.

Skills

GTM systems

Revenue Operations

Technical operations

Automation

Data modeling

SQL

APIs

AI-enabled development

Strategic problem solving

Ambiguity tolerance

Job description

BackOps AI is hiring its first AI GTM Strategy Manager to build the systems, automation, and data foundation that support a rapidly scaling enterprise GTM motion. You’ll work at the intersection of Sales, Customer Success, and product/data systems, turning complex go-to-market workflows into practical tools that drive account insight and measurable value.

You will design infrastructure behind GTM programs, create durable data models, and build field-facing tooling that increases productivity and