AI Growth & Client Partnerships Lead

Genpact Ltd.; New York (NY); Hybrid; USD 210,000 - 300,000; Full time

Job summary

Genpact is seeking a Lead Client Partner to drive strategic growth initiatives with the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations. You will lead a team of Growth Enablement Managers to optimize frontline processes and collaborate with Marketing to identify opportunities and set pipelines.

The role emphasizes market opportunity identification, analytics, governance, and ensuring alignment across teams.

Qualifications

• Bachelor's degree in Commerce, Economics or Finance.
• MBA or Master in Business Analytics preferred.
• CBM certification may be considered.
• Experience in growth enablement, analytics or related areas.

Responsibilities

• Serve as a thought partner to the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations to drive strategic initiatives.
• Identify opportunities for growth, streamline processes, and collaborate with cross-functional teams to implement projects that improve growth and efficiency.
• Lead a team of Growth Enablement Managers to optimize end-to-end business processes for frontline teams.
• Leverage the Centers of Excellence in Growth Operations and work closely with Marketing teams to drive effective enablement and support key initiatives.
• Lead market opportunity identification, track market triggers, plan campaigns with marketing, prioritize accounts, set goals, manage pipelines, and analyze win/loss data.
• Provide detailed analytics and insights to Lead Client Partners and Business Leaders regarding opportunities and risks, while supporting mitigation planning and governance.
• Foster positive relationships with internal and external stakeholders, ensuring alignment and collaboration across cross-functional teams.
• Apply problem-solving skills to identify business opportunities and risks, gain senior executive buy-in, and drive strong execution with a results-oriented approach.

Skills

Campaign Analytics

Client Relations

Commercial Excellence

Critical Thinking

Data Science

Digital Business Strategy

Marketing Analytics

Project Management

Sales

User Experience (UX)

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master of Business Administration

Master of Business Analytics

Certified Business Manager (CBM) - The Katha School of Entrepreneurship

Tools

Salesforce Sales Cloud

Job description

Genpact is seeking a Lead Client Partner to drive strategic growth initiatives with the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations. You will lead a team of Growth Enablement Managers to optimize frontline processes and collaborate with Marketing to identify opportunities and set pipelines.

The role emphasizes market opportunity identification, analytics, governance, and ensuring alignment across teams.