AI Enablement & Training Lead - Remote-First

Creytix; Northern (KY); Hybrid; USD 100,000 - 135,000; Full time

Job summary

Creytix is remote-first with US timezone overlap and occasional client site engagements. The role focuses on training clients to independently run tools and documenting handoffs for non-technical users.

Expect to build runbooks and reference materials, guide client staff through initial use, and relay adoption feedback to engineering as design issues. Compensation reflects base and equity components.

Qualifications

• Experience teaching non-technical adults to use software.
• Strong plain-language writing required.
• Familiarity with AI tools and their limits.
• Patience with people and intolerance for bad interfaces.

Responsibilities

• Own the training phase of every engagement and the exit gate that closes it.
• Create runbooks, walkthroughs, and reference materials for non-engineers.
• Work with client staff during first real use and fix confusing aspects in the product.
• Feed adoption issues back to engineering as design problems, not user problems.
• Track and report adoption honestly, including when it's bad.
• Week 1-3: observe live handoffs and document where clients get stuck.
• Week 4-8: rebuild the handoff pack template from findings.
• By day 90: ensure every engagement closes with an observed, unaided client operator.

Skills

Training non-technical staff

Clear writing

AI tool fluency

Patience with users

Job description

Creytix is remote-first with US timezone overlap and occasional client site engagements. The role focuses on training clients to independently run tools and documenting handoffs for non-technical users.

Expect to build runbooks and reference materials, guide client staff through initial use, and relay adoption feedback to engineering as design issues. Compensation reflects base and equity components.