AI-Driven Solutions Engineer: Demos & Prototypes

Justworks, Inc.; EE. UU.; Presencial; USD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Justworks, Inc. is seeking a Solutions Engineer to partner with the CRO and sales leadership to win new franchise brands.

You’ll lead discovery, map current workflows, and prove fit with tailored demos built around each prospect’s processes. You will stand up demo environments, learn both legacy and modern platforms on web and mobile, and translate customer outcomes into tangible prototypes using AI tools like Claude.

Responsabilidades

• Co-own sales pursuits with the CRO: join calls from discovery through close and own the technical and execution side of the deal.
• Lead discovery sessions to capture how a brand and its franchisees run lead intake, sales, pricing, scheduling, service delivery, invoicing, marketing, reporting, and integrations today.
• Produce customer-facing process discovery and platform-fit documents that show prospects their workflows were heard, understood, and mapped to ServiceMinder.
• Build and deliver tailored demos, including mobile technician workflows, often using the prospect’s own terminology, services, and pricing.
• Map incumbent systems (other field service and CRM platforms) against ServiceMinder, identify real gaps honestly, and propose workarounds, configurations, or roadmap items.
• Travel occasionally for on-site discovery, franchisee field visits, and in-person demos.
• Stand up and maintain vertical-specific demo orgs on both the established and modernized platforms, configured to demo end to end on web and mobile.
• Create a repeatable method for building new vertical environments, and document it.
• Keep demo environments current as features ship, change, or are retired.
• Use Claude and other AI tools to turn customer outcomes into prototypes, mockups, and proofs of concept.
• Translate business requirements into configurations, technical specifications, integration plans (APIs, webhooks, SSO), and data migration scope.
• Bring recurring customer needs back to Product and Engineering with clear examples and priorities.
• Partner with Onboarding and Client Success so what was sold is what gets implemented, and provide hands-on support during early deployments.
• Run internal enablement for Sales and CS on platform capabilities (web and mobile), new verticals, and the modernized platform.
• Contribute to go-to-market messaging, positioning, and packaging with Sales and Product Marketing leadership.

Conocimientos

Demo delivery

Discovery facilitation

Technical storytelling

AI tooling

Herramientas

Claude

Descripción del empleo

Justworks, Inc. is seeking a Solutions Engineer to partner with the CRO and sales leadership to win new franchise brands.

You’ll lead discovery, map current workflows, and prove fit with tailored demos built around each prospect’s processes. You will stand up demo environments, learn both legacy and modern platforms on web and mobile, and translate customer outcomes into tangible prototypes using AI tools like Claude.