AI-Driven SMB Account Manager

Meta; Honolulu (HI); On-site; USD 86,000 - 130,000; Full time

Job summary

Meta in Honolulu, Hawaii, is seeking an experienced Account Manager for SMBG to lead AI-driven sales initiatives. You will manage a portfolio of client accounts, identify growth opportunities, and leverage Meta’s AI capabilities to drive revenue and client success across industries.

The role emphasizes cross-functional collaboration, data-informed decision making, and end-to-end pipeline management with CRM tools.

Qualifications

• 5+ years of sales, account management, or business development experience.
• Bachelor’s Degree.
• Ability to navigate ambiguous, changing environments with a growth mindset.
• Customer-centric, deadline-driven, team-oriented.
• Experience using data analysis to translate objectives into action.

Responsibilities

• Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction
• Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen
• Harness data insights to inform strategic decisions, leveraging AI and automation to deliver tailored client recommendations and adoption of Meta's products
• Educate clients on product solutions and best practices to drive adoption of Meta's value solutions
• Collaborate with cross-functional teams to design and implement solutions that align with client objectives
• Drive sales process from scoping to closure, end-to-end pipeline management with CRM tools

Skills

Sales experience

Adaptability

Cross-functional collaboration

Data analysis

Strategic planning

Teamwork

Client relationship management

Education

Bachelor’s Degree

Job description

Meta in Honolulu, Hawaii, is seeking an experienced Account Manager for SMBG to lead AI-driven sales initiatives. You will manage a portfolio of client accounts, identify growth opportunities, and leverage Meta’s AI capabilities to drive revenue and client success across industries.

The role emphasizes cross-functional collaboration, data-informed decision making, and end-to-end pipeline management with CRM tools.