AI-Driven Sales Operations Lead, Data & AI Pillar

Amazon Web Services (AWS); Mountain View (CA); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sales Operations Lead to drive data‑driven decision making and operational excellence for the ASP organization focused on the Data and AI Pillar.

You will partner with Worldwide Data and AI GTM leadership to translate data into actionable insights and shape strategic sales initiatives. This role includes defining territories and quotas, forecasting, and implementing AI-enabled sales processes while collaborating across stakeholders to boost revenue growth

Qualifications

• 7+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing sales processes, procedures and policies.
• Experience presenting to senior leadership.
• Bachelor's degree or equivalent.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations.
• Orchestrates AI–human collaboration in the sales process, and manages and optimizes AI sales intelligence tools.
• Maintains sales tools data quality to ensure accurate reporting and forecasting.
• Implements sales workflows and automation to streamline process and improve seller efficiency.
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and forecast accuracy.
• Prepares and drives regular business reviews with insights on pipeline health and performance trends.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross‑functional projects to improve sales efficiency and processes.
• Drives escalations and issue resolution.

Skills

Sales operations

Data analysis

Leadership

Presentation

Sales process design

Forecasting

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon Web Services, Inc. is seeking a Sales Operations Lead to drive data‑driven decision making and operational excellence for the ASP organization focused on the Data and AI Pillar.

You will partner with Worldwide Data and AI GTM leadership to translate data into actionable insights and shape strategic sales initiatives. This role includes defining territories and quotas, forecasting, and implementing AI-enabled sales processes while collaborating across stakeholders to boost revenue growth