AI-Driven Sales Operations Lead — Data & Growth

Amazon Web Services (AWS); Denver (CO); On-site; USD 134,000 - 181,000; Full time

Benefits offered by this job

Health insurance

RSUs and sign-on

Job summary

Amazon Web Services (AWS) seeks a Sales Operations Lead to drive data‑driven decision making and operational excellence for the ASP organization, focusing on the Data and AI Pillar. As a strategic partner to Worldwide Data and AI GTM leadership, you will translate complex data into insights, shape strategic sales initiatives, and lead frameworks for territories, quotas, and forecasting.

You will collaborate with AI Worldwide GTM leadership and cross‑functional teams to implement AI‑driven tools,

Qualifications

• 7+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Experience presenting to senior leadership.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI–human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
• Maintains sales tools data quality to ensure accurate reporting and forecasting
• Implements sales workflows and automation to streamline process and improve seller efficiency
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross‑functional projects to improve sales efficiency and processes.
• Drives escalations, gap‑to‑green, and/or other issues to resolution.

Skills

Sales operations

Data analysis

Forecasting

Stakeholder management

CRM tools (Salesforce)

Executive communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon Web Services (AWS) seeks a Sales Operations Lead to drive data‑driven decision making and operational excellence for the ASP organization, focusing on the Data and AI Pillar. As a strategic partner to Worldwide Data and AI GTM leadership, you will translate complex data into insights, shape strategic sales initiatives, and lead frameworks for territories, quotas, and forecasting.

You will collaborate with AI Worldwide GTM leadership and cross‑functional teams to implement AI‑driven tools,