AI-Driven SaaS Account Growth Manager

present of AI; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Front is seeking an Account Manager to own the money side of a set of existing business software customers in a dynamic AI-enabled environment. You will drive renewals, upsells, and cross-sells through discovery, business cases, and contract talks, while a partner handles product adoption.

The role rewards a few years of similar commercial account work and comfort with usage and health data, plus the ability to manage multiple deals and stakeholders across teams.

Qualifications

• Several years of experience in commercial account management for SaaS customers.
• Comfort with using usage and health data to drive accounts.
• Proven ability to manage multiple deals and stakeholders simultaneously.

Responsibilities

• Lead renewals, upsells, and cross-sells through discovery and business cases.
• Engage in contract talks with customers.
• Collaborate with a partner handling product adoption.
• Explain and sell AI features to business buyers.

Skills

Commercial account management

Discovery

Negotiation

Contract talks

Cross-functional collaboration

Relationship management

SaaS renewals

Data-driven decision making

Job description

Front is seeking an Account Manager to own the money side of a set of existing business software customers in a dynamic AI-enabled environment. You will drive renewals, upsells, and cross-sells through discovery, business cases, and contract talks, while a partner handles product adoption.

The role rewards a few years of similar commercial account work and comfort with usage and health data, plus the ability to manage multiple deals and stakeholders across teams.