AI-Driven Account Growth Manager

Bask Health; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Bask Health is seeking an AI Customer Growth Manager to drive expansion across existing customer portfolios in the US. You will identify opportunities, lead upsell and cross-sell initiatives, and leverage AI insights to boost platform adoption and revenue growth.

The role emphasizes data-driven growth strategies, cross-functional collaboration, and ownership of growth targets in a fast-paced startup environment.

Qualifications

• 5+ years in Customer Growth, Account Management, Customer Success, or SaaS sales with expansion experience.
• Experience in e-commerce, supporting DTC brands or online merchants.
• Proven experience driving upsells and revenue growth within existing portfolios.
• Experience managing large or enterprise accounts.
• Ability to own revenue goals and identify commercial opportunities.
• Experience managing expansion pipelines and forecasting revenue.
• Hands-on experience using AI tools for research or outreach.
• Ability to translate data into growth strategies.
• Experience working with CRM systems and revenue reporting.

Responsibilities

• Own and execute growth strategies for an assigned Bask customer portfolio.
• Identify and pursue upsell and cross-sell opportunities.
• Help customers expand telehealth businesses by wider product adoption.
• Develop strategic account growth plans based on goals and potential.
• Build relationships with customer decision-makers as a growth partner.
• Conduct growth-focused meetings to uncover opportunities and recommend Bask products.
• Maintain expansion revenue targets and track growth outcomes.

Skills

Customer Growth

Account Management

SaaS Sales

CRM Systems

Data Analysis

AI Tools

Communication

Tools

CRM platforms

Job description

Bask Health is seeking an AI Customer Growth Manager to drive expansion across existing customer portfolios in the US. You will identify opportunities, lead upsell and cross-sell initiatives, and leverage AI insights to boost platform adoption and revenue growth.

The role emphasizes data-driven growth strategies, cross-functional collaboration, and ownership of growth targets in a fast-paced startup environment.