Customer Success Coordinator — AI-Driven Onboarding & Growth

Fospha; Austin (TX); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Competitive salary + OTE

25 days PTO including public holidays

Daily office snacks

401k

Job summary

A leading data-driven marketing solution provider in Austin is seeking a Customer Success Coordinator. This entry-level role involves supporting customers, project managing onboarding, and tracking account metrics in a fast-growing team environment. Ideal candidates are curious, proactive, and have strong communication skills. This position offers competitive salary and numerous employee benefits.

Qualifications

• Curious and proactive individuals eager to learn and grow.
• Strong relationship-building ability, both internally and externally.
• Analytical mindset, comfortable interpreting data and creating insights.

Responsibilities

• Support and learn from the Customer Success team.
• Project manage customer onboarding for quality outcomes.
• Provide training sessions to customers and ongoing support.
• Track customer health scores and create mitigation plans.

Skills

Verbal communication

Written communication

Analytical mindset

Organizational skills

Relationship-building

Proactive learning

Tools

Excel

Job description

A leading data-driven marketing solution provider in Austin is seeking a Customer Success Coordinator. This entry-level role involves supporting customers, project managing onboarding, and tracking account metrics in a fast-growing team environment. Ideal candidates are curious, proactive, and have strong communication skills. This position offers competitive salary and numerous employee benefits.