AI-Driven Process Improvement Associate

Testing Site - JPMC; Jacksonville (FL); On-site; USD 80,000 - 105,000; Full time

Job summary

Testing Site - JPMC in Jacksonville, FL seeks an experienced Process Improvement Associate II- AI Automation Support to assess complex business requirements, coordinate automation solutions, and manage configuration for internal clients. The role collaborates with business and delivery leads under lifecycle standards to deliver scalable automation.

The position emphasizes executive-level communications, training for developers, and knowledge sharing across lines of business, with a focus on data

Qualifications

• 2+ years’ applied knowledge in solution development using Alteryx, Tableau, or any mining, transformation, or visualization tool.
• Proficiency in Microsoft Office applications.
• Ability to support the delivery of high-quality results under tight deadlines.
• Analytical Thinking with ability to systematically organize, compare, and evaluate various aspects of a situation and environment to comprehend and identify key or underlying information with strong logical reasoning.
• Communicate complex financial concepts and calculations to management or internal/external parties in a clear and succinct manner with strong oral and written communication skills.
• Problem Solving with ability to identify and differentiate the symptoms and root causes of issues and problems.
• Building relationships adopting and exhibiting practices to strengthen and maintain productive relationships and manages internal and external client expectations

Responsibilities

• Review and understand complex business requirements and determine feasibility of development, with one or more tools from the advanced low-code toolkit.
• Create sophisticated solutions in coordination with the business and delivery leads in accordance with lifecycle methodology and the Intelligent Solutions Control Standard where applicable.
• Serve as the project manager, overseeing and managing the entire configuration process for automation requests from internal customers and manage internal client relationships between the business, finance, key stakeholders, and solution users.
• Create executive-level presentations and status updates provided to clients and stakeholders.
• Maintain support for internally built solutions ensuring scalability and robustness.
• Partner with peers on the Center of Excellence team to provide planning and implementation support.
• Provide support for enhanced automation solutions, ranging from process creation and validation to user training and security access.
• Document and distribute best practices/standards for usage of automation & data transformation technologies for internal client usage.
• Deliver and/or recommend training programs to enable business in-house developers.
• Provide support and share knowledge and expertise with the junior team members and in-house developers across the line of business (LOB) as needed

Skills

Analytical thinking

Communication skills

Problem solving

Deadline driven

Relationship building

Tools

Alteryx

Tableau

SQL

Python

Power BI

ETL

Oracle

AWS

Job description

Testing Site - JPMC in Jacksonville, FL seeks an experienced Process Improvement Associate II- AI Automation Support to assess complex business requirements, coordinate automation solutions, and manage configuration for internal clients. The role collaborates with business and delivery leads under lifecycle standards to deliver scalable automation.

The position emphasizes executive-level communications, training for developers, and knowledge sharing across lines of business, with a focus on data