AI-Driven Payments Operations Analyst

Mews; Phoenix (AZ); Remote; USD 115,000 - 135,000; Full time

Benefits offered by this job

Unlimited holiday

Company share program

Paid parental leave

Annual learning budget

EDGE time

Work from anywhere

Relocation options

Hybrid working

Home office budget

Claude tokens

Job summary

Mews, a hospitality tech company, seeks a PayOps Analyst to be the operational heartbeat of Payment Operations. You’ll monitor payout flows, manage incidents end-to-end, and provide insights to keep merchants paid accurately and on time.

This role emphasizes proactive problem solving, building scalable playbooks, and applying AI tools like Claude to reduce manual work while focusing on judgment and escalation.

Job description

Mews, a hospitality tech company, seeks a PayOps Analyst to be the operational heartbeat of Payment Operations. You’ll monitor payout flows, manage incidents end-to-end, and provide insights to keep merchants paid accurately and on time.

This role emphasizes proactive problem solving, building scalable playbooks, and applying AI tools like Claude to reduce manual work while focusing on judgment and escalation.