AI-Driven Partner Solutions Architect

Servicenow; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

ServiceNow in the United States seeks a seasoned pre-sales solution consultant to drive AI-first partner engagements across regional managed partners. You will lead technical discovery, demonstrations, and co-develop scalable solutions aligned to customer outcomes.

You will advocate for AI-enabled offerings, collaborate with product management and partners, and move opportunities from concept to proof-of-concept with measurable business impact. Travel as needed to engage customers and partners.

Qualifications

• 7+ years of pre-sales solution consulting or sales engineering experience.
• Experience leveraging AI in work processes and solutions.
• Proficiency with the ServiceNow platform or cloud software expertise.
• Experience collaborating with product management, partners, and professional services.
• Strong territory management and pipeline-building skills.
• Willingness to travel as necessary.

Responsibilities

• Lead and participate in technical discovery sessions, executive briefings, and solution demonstrations.
• Advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings.
• Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation in-region.
• Translate platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level.
• Maintain workflow fluency across enterprise domains including CRM, IT, Security, and Business Services.
• Coordinate across internal specialist teams to deliver a unified partner experience.

Skills

AI integration

Pre-sales experience

ServiceNow platform

Sales engineering

Partner collaboration

Territory management

Travel

Job description

ServiceNow in the United States seeks a seasoned pre-sales solution consultant to drive AI-first partner engagements across regional managed partners. You will lead technical discovery, demonstrations, and co-develop scalable solutions aligned to customer outcomes.

You will advocate for AI-enabled offerings, collaborate with product management and partners, and move opportunities from concept to proof-of-concept with measurable business impact. Travel as needed to engage customers and partners.