AI-First Partner Technology Architect

ServiceNow

Boston (MA)

Hybrid

USD 134,250 - 221,550

Full time

14 days+

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Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Equity (when applicable)

Job summary

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive holistic partner growth through pre‑sales technical excellence, business development, solution strategy, and AI‑first technology adoption.

You will combine trusted advisory relationships with partner executives, industry‑aligned solution architecture, and go‑to‑market leadership into a single accountable role — translating platform

Qualifications

8+ years in pre-sales solution consulting or partner strategy with proven success.
Experience with partners, systems integrators, hyperscalers, or alliances.
Strong executive presence with VP+ level influence.
Ability to connect business strategy, industry context, and technology into growth plans.

Responsibilities

Own the full spectrum from pre-sales engagement to co-innovation and growth advisory.
Lead partner strategy and business development across routes to market.
Conduct technical discovery sessions and executive briefings.
Translate platform and AI capabilities into scalable partner solutions.
Coordinate with internal teams to deliver a unified partner experience.
Provide technical escalation support for critical partner opportunities.
Champion AI-first solution design and governance.