Partner AI Solutions Architect - Pre-Sales

Servicenow; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

ServiceNow is seeking a regional partner solutions engineer to act as the primary strategic interface for assigned regional managed partners, driving growth through pre-sales technical excellence, business development, and AI-first technology adoption aligned to the Major Area.

You will lead joint business planning, advise on growth and readiness for AI-enabled offerings, and help accelerate partner-led deals through solution differentiation and strategic collaboration across internal teams.

Qualifications

• Experience in leveraging AI to improve work processes, decision making, or problem solving.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Experience collaborating with product management, product marketing, partners, and professional services.

Responsibilities

• Lead joint business planning to align partner investments, industry focus, and go-to-market priorities across all in-region routes to market.
• Advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings.
• Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation in-region.
• Drive solution strategy, helping partners align offerings to high-value industry workflows and customer outcomes.
• Translate platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level.
• Coordinate with Partner Solution Engineers and Practice-aligned PTAs to accelerate solution development.

Skills

AI integration into workflows

Pre-sales experience

ServiceNow platform proficiency

Cross-functional collaboration

Territory management

Travel

Tools

ServiceNow platform

Job description

ServiceNow is seeking a regional partner solutions engineer to act as the primary strategic interface for assigned regional managed partners, driving growth through pre-sales technical excellence, business development, and AI-first technology adoption aligned to the Major Area.

You will lead joint business planning, advise on growth and readiness for AI-enabled offerings, and help accelerate partner-led deals through solution differentiation and strategic collaboration across internal teams.