AI Solution Consultant — Remote

ServiceNow; Pacific (MO); Hybrid; USD 110,000 - 160,000; Full time

Job summary

ServiceNow seeks an experienced Solution Consultant to guide revenue for our AI and workflow products. You will partner with Sales, Product Management, and executives to deliver technically sound solutions, run discovery workshops, and demonstrate capabilities during sales cycles to meet quarterly goals.

The role requires deep product knowledge, collaboration with cross‑functional teams, and ongoing feedback to improve offerings while supporting events and market differentiation.

Qualifications

• 7+ years of pre‑sales solution consulting or sales engineering experience.
• Experience enabling product management and marketing with customer feedback.
• Proficiency with cloud software solutions and ServiceNow platform.
• Ability to lead discovery workshops and deliver product demonstrations.

Responsibilities

• Support product sales as a technical and domain expert of a client‑facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Skills

AI in workflows

Pre‑sales experience

Cloud software

Team collaboration

Territory management

ServiceNow platform

Job description

ServiceNow seeks an experienced Solution Consultant to guide revenue for our AI and workflow products. You will partner with Sales, Product Management, and executives to deliver technically sound solutions, run discovery workshops, and demonstrate capabilities during sales cycles to meet quarterly goals.

The role requires deep product knowledge, collaboration with cross‑functional teams, and ongoing feedback to improve offerings while supporting events and market differentiation.