AI-Driven Migration Delivery Strategist

salesforce.com, inc.; Pennsylvania; On-site; USD 150,000 - 298,000; Full time

Job summary

Salesforce is hiring Deployment Strategists—engagement leaders who serve as the operational backbone, program lead, and business strategist for high-stakes customer migrations and platform modernizations. You will own end-to-end delivery lifecycle in an AI-native delivery framework, leading cross-functional teams, executive governance, and leveraging AI tools to accelerate discovery and delivery.

This role blends Program Manager, Engagement Lead, and Business Analyst, with travel up to 25% to

Qualifications

• 8+ years leading enterprise customer delivery, TPM, engagement management, or management consulting for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes with cross-functional delivery teams and tight milestone discipline.
• Strong background in program governance, scope management, business process analysis, and executive stakeholder management.
• Experience orchestrating delivery with Professional Services, SI partners, and external customer teams.
• Broad understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, Data Cloud).
• Experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate analysis and delivery.
• Willingness to travel up to 25% to customer sites.
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement end-to-end as the single point of accountability across the full lifecycle (Discovery, Migration Strategy, Execution, Value Realization, Handoff).
• Establish engagement governance, track milestones, manage scope, and resolve delivery risks.
• Direct day-to-day rhythm of cross-functional teams to keep scope and delivery dates aligned.
• Serve as primary contact for VP/C-suite stakeholders, translating migration workstreams into business outcomes.
• Lead steering committee reviews and guide organizational change for customers.
• Lead discovery workshops and map requirements to standardized target platform patterns.
• Use AI tools to synthesize legacy docs, extract business logic, and accelerate project assets.

Skills

Enterprise delivery

Program management

Executive stakeholder management

Delivery governance

Cross-functional leadership

Education

Degree or equivalent

Tools

Claude

Cursor

Copilot

Job description

Salesforce is hiring Deployment Strategists—engagement leaders who serve as the operational backbone, program lead, and business strategist for high-stakes customer migrations and platform modernizations. You will own end-to-end delivery lifecycle in an AI-native delivery framework, leading cross-functional teams, executive governance, and leveraging AI tools to accelerate discovery and delivery.

This role blends Program Manager, Engagement Lead, and Business Analyst, with travel up to 25% to