AI-Driven Enterprise Migration Delivery Lead

salesforce.com, inc.; Bridgeport (CT); On-site; USD 150,000 - 273,000; Full time

Job summary

Salesforce is hiring Deployment Strategists—engagement leaders who own end-to-end migrations and platform modernizations for enterprise customers in an AI-native delivery framework. You will direct cross-functional pods, govern milestones, and translate complex migration workstreams into measurable business outcomes, with travel up to 25% and a hybrid work model.

This role blends program management, engagement leadership, and business analysis to deliver value quickly and drive adoption of

Qualifications

• 8+ years leading enterprise customer delivery, technical program management (TPM), engagement management, or management consulting for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline
• Strong background in program governance, scope management, business process analysis, and executive stakeholder management
• Experience orchestrating delivery alongside Professional Services teams, System Integrators (SIs), and external customer teams
• Broad working understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, or Data Cloud)
• Practical experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency
• Willingness to travel up to 25% to customer sites as needed
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery Migration Strategy Execution Oversight Value Realization & Handoff
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners - keeping them unblocked and aligned on scope and delivery dates
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
• Lead steering committee reviews and help customers navigate organizational change
• Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
• Use AI tools (Claude, Cursor, Copilot, and automation agents) to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
• Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

Skills

Enterprise delivery leadership

Program management

Engagement management

Stakeholder management

Cross-functional leadership

Cloud platforms knowledge

AI productivity tools

Travel willingness

Degree or equivalent experience

Education

Bachelor's degree or equivalent

Job description

Salesforce is hiring Deployment Strategists—engagement leaders who own end-to-end migrations and platform modernizations for enterprise customers in an AI-native delivery framework. You will direct cross-functional pods, govern milestones, and translate complex migration workstreams into measurable business outcomes, with travel up to 25% and a hybrid work model.

This role blends program management, engagement leadership, and business analysis to deliver value quickly and drive adoption of