AI-Driven Migration Delivery Leader

salesforce.com, inc.; New Jersey; On-site; USD 150,000 - 273,000; Full time

Job summary

Salesforce is hiring Deployment Strategists to lead high-stakes migrations and platform modernizations. You will own end-to-end delivery, orchestrate cross-functional teams, run executive governance, and translate complex migrations into clear business outcomes using AI tools.

This role blends program management, engagement leadership, and business analysis for enterprise customers, with travel up to 25% and exposure to MC Next, Revenue Cloud, Tableau, and Data Cloud.

Qualifications

• 8+ years leading enterprise customer delivery or TPM for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes with cross-functional delivery teams and milestones.
• Strong governance, scope management, business process analysis, and executive stakeholder management.
• Experience working with Professional Services, System Integrators (SIs), and external customer teams.
• Broad understanding of Marketing, Revenue/CPQ, Analytics, or Data Cloud platforms.
• Experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis and documentation.
• Willingness to travel up to 25% to customer sites.

Responsibilities

• Own engagement end-to-end as the single point of accountability across the full lifecycle: Discovery Migration Strategy Execution Oversight Value Realization & Handoff
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners - keeping them unblocked and aligned on scope and delivery dates
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
• Lead steering committee reviews and help customers navigate organizational change
• Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
• Use AI tools (Claude, Cursor, Copilot, and automation agents) to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
• Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

Skills

Enterprise delivery

Cross-functional leadership

Program governance

Professional Services alignment

Cloud platforms

AI tooling

Travel readiness

Degree or equivalent

Education

Degree or equivalent relevant experience

Job description

Salesforce is hiring Deployment Strategists to lead high-stakes migrations and platform modernizations. You will own end-to-end delivery, orchestrate cross-functional teams, run executive governance, and translate complex migrations into clear business outcomes using AI tools.

This role blends program management, engagement leadership, and business analysis for enterprise customers, with travel up to 25% and exposure to MC Next, Revenue Cloud, Tableau, and Data Cloud.