AI-Driven Mid-Market SaaS Growth Exec

ServiceNow; San Diego (CA); Remote; USD 90,000 - 149,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking an experienced SaaS sales professional to drive new business revenue from a product-led sales motion for SMB and Mid-Market accounts. You will start with self-serve trials and product signals, then move into consultative, multi-threaded deals where buyers expand usage and commit annually.

You will combine account planning, territory planning, prospect research, business development, and targeted field activity across a defined set of prospects.

Qualifications

• 5+ years of sales experience in a software or SaaS organization
• Experience running product-led or self-serve motions including converting trial users and expansion signals
• Track record of building trusted relationships with current and prospective clients and across internal teams
• Ability to produce new business, negotiate deals, and engage senior leaders at fast-moving companies
• Comfort selling across Slack, Microsoft Teams, and ITSM/HR service workflows or ability to ramp quickly

Responsibilities

• Convert product-qualified leads from free trials, Slack and Teams installs, and inbound requests into paid, annual commitments
• Build relationships with multiple decision-makers and influencers who own employee-facing request workflows
• Expand accounts by identifying new teams that can benefit from Flow and driving land-and-expand across departments
• Run a high-velocity, repeatable pipeline with a portfolio of SMB and Mid-Market accounts and disciplined forecasting
• Act as a trusted advisor by understanding customer needs, bottlenecks, and tool stacks, showing how Flow reduces tickets
• Partner with existing ServiceNow customers to activate Flow using existing assets and accelerate value
• Identify the right specialists and support resources at the right moment in a deal using data and signals

Skills

SaaS sales

Product-led selling

Account planning

Prospect research

CRM discipline

Building relationships

Negotiation

Cross-functional collaboration

Tools

CRM systems

Job description

ServiceNow is seeking an experienced SaaS sales professional to drive new business revenue from a product-led sales motion for SMB and Mid-Market accounts. You will start with self-serve trials and product signals, then move into consultative, multi-threaded deals where buyers expand usage and commit annually.

You will combine account planning, territory planning, prospect research, business development, and targeted field activity across a defined set of prospects.