Remote-Eligible PLG Mid-Market SaaS Account Executive

ServiceNow; United States; Hybrid; USD 120,000 - 220,000; Full time

Job summary

ServiceNow is seeking a high-velocity SaaS sales professional to own a product-led motion for SMB and Mid-Market accounts. You will start with self-serve trials and product signals, then lead consultative, multi-threaded deals that expand usage and convert to annual commitments.

You will build relationships with IT leaders, CIOs, COOs, HR and Legal heads, expand across departments, and maintain disciplined forecasting in a fast-paced environment.

Qualifications

• 5+ years in software/SaaS sales for SMB or Mid-Market.
• Experience with product-led or self-serve motions.
• Proven ability to build trusted client relationships.
• Strong negotiation skills with senior leaders.
• Results-driven in high-velocity environments.
• Comfort selling via Slack, Teams, and IT service workflows.

Responsibilities

• Convert free trials and inbound requests into paid annual commitments.
• Build relationships with IT leaders, CIOs, COOs, HR and Legal leaders.
• Expand accounts across IT, HR, Legal, Finance, and more.
• Maintain a high-velocity pipeline with disciplined forecasting.
• Act as a trusted advisor addressing request volumes and tool stacks.
• Partner with existing customers to activate Flow and reduce procurement friction.
• Identify the right specialists to support deals using usage data and signals.

Skills

SaaS sales

PLG sales

Account management

Lead conversion

Forecasting

CRM hygiene

High-velocity selling

Tools

Salesforce

Slack

Microsoft Teams

Job description

ServiceNow is seeking a high-velocity SaaS sales professional to own a product-led motion for SMB and Mid-Market accounts. You will start with self-serve trials and product signals, then lead consultative, multi-threaded deals that expand usage and convert to annual commitments.

You will build relationships with IT leaders, CIOs, COOs, HR and Legal heads, expand across departments, and maintain disciplined forecasting in a fast-paced environment.