Mid-Market SaaS Account Executive - AI-Driven Growth

ServiceNow; Santa Clara (CA); On-site; USD 100,000 - 166,000; Full time

Benefits offered by this job

Health plans

401(k) plan

ESPP

Flexible time away

Job summary

ServiceNow in Santa Clara, CA is seeking a dynamic Sales professional to drive new business for its AI-enabled Flow platform. You will own a high-velocity product-led sales motion for SMB and Mid-Market with self-serve trials, multi-threaded deals, and expansion across IT, HR, Legal, and Finance teams.

Responsibilities include converting trial users to annual commitments, building relationships with senior leaders, and forecasting pipelines with CRM hygiene.

Qualifications

• 5+ years of sales experience in software or SaaS.
• Experience with product-led or self-serve motions.
• Proven ability to build trusted client relationships.

Responsibilities

• Convert free trials and inbound requests into paid annual commitments.
• Build relationships with IT leaders, CIOs, COOs, HR and Legal heads.
• Expand accounts by identifying new teams and driving land-and-expand.
• Manage a high-volume SMB and Mid-Market pipeline with disciplined forecasting.
• Partner with existing customers to accelerate time to value.

Skills

AI in work processes

Sales experience

Product-led motion

Trial conversions

Relationship building

Negotiation

Executive engagement

High-velocity selling

Slack/Teams ITSM

Tools

CRM software

AI tools

Job description

ServiceNow in Santa Clara, CA is seeking a dynamic Sales professional to drive new business for its AI-enabled Flow platform. You will own a high-velocity product-led sales motion for SMB and Mid-Market with self-serve trials, multi-threaded deals, and expansion across IT, HR, Legal, and Finance teams.

Responsibilities include converting trial users to annual commitments, building relationships with senior leaders, and forecasting pipelines with CRM hygiene.