AI-Driven Internal Communications & Knowledge Lead

StreamingFast; Los Angeles (CA); On-site; USD 140,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

401k

Relocation support

Flexible vacation policy

Equity

Job summary

Hadrian is hiring an Internal Communications Partner to treat the organization as a product. You will craft how information is created, found, and kept up to date, with AI-forward approaches and high-quality, user-focused content.

You will own announcements, change communications, and leadership messaging, while building scalable systems and a network of content owners across teams to enable consistent external messaging.

Qualifications

• 5+ years in internal communications, knowledge management, content strategy or related roles at a fast-growing tech company.
• Experience owning a knowledge base or documentation set end to end with governance and upkeep.
• Product-minded with a focus on users, problems, prioritization, and iteration.

Responsibilities

• Own internal knowledge base as a product; define roadmap, backlog, and user-centric structure.
• Set content standards: style guides, templates, page types, metadata, ownership.
• Manage full content lifecycle from intake to retirement with freshness and owners.
• Link content updates to launches, policy changes, and tool rollouts to ship on time.
• Audit and consolidate existing content; establish a single source of truth.
• Leverage AI tools for writing, knowledge management, search, and automation; build scalable workflows.
• Collaborate with Enterprise Eng/Builder Tools and system owners on rollouts.
• Lead change comms and enablement; grow a network of content owners across teams.
• Partner with leaders on company-wide announcements and narratives.

Skills

Internal communications

Knowledge management

Content strategy

Technical writing

AI tools adoption

Tools

Confluence

Notion

Guru

Glean

Slack

Job description

Hadrian is hiring an Internal Communications Partner to treat the organization as a product. You will craft how information is created, found, and kept up to date, with AI-forward approaches and high-quality, user-focused content.

You will own announcements, change communications, and leadership messaging, while building scalable systems and a network of content owners across teams to enable consistent external messaging.