AI-Driven Health Insurance Sales Ops Analyst

Gusto, Inc.; Denver (CO); Hybrid; USD 104,000 - 155,000; Full time

Benefits offered by this job

Competitive base pay

Benefits

Equity (RSUs)

Job summary

Gusto is seeking a Senior Sales Operations Analyst to support the Health Insurance Sales team. You will build AI-powered insights and automation for a fast-growing, high-volume organization with 80+ reps across two segments.

This role sits at the intersection of data, process, and execution, translating sales challenges into scalable tools and workflows. In this role, you will partner across RevOps, Finance, Marketing, and Analytics to deliver forecasting, reporting, and operational insights.

Qualifications

• 5+ years in Sales Ops, RevOps, or a similar analytical GTM role; ideally in a fast-paced SaaS or fintech environment.
• Strong Salesforce proficiency; you can spot data issues, audit pipeline problems, manage account ownership and routing, and build reports and dashboards that reps and leaders actually use.

Responsibilities

• Build, automate, and maintain reports and dashboards that track sales performance, funnel metrics, pipeline health, SLAs, and rep productivity.
• Partner with RevOps, Finance, Marketing, and Analytics to produce operational reporting, revenue insights, and forecasting models across weekly forecast, monthly reviews, and QBR cadence.
• Own metric definitions and data accuracy so leaders trust the numbers they act on.
• Identify and prototype AI and automation tools that remove manual friction from the sales process.
• Partner with Sales, BizTech, Product, and Enablement to embed AI into daily sales workflows, improving efficiency and effectiveness.
• Source and lead net-new AI and automation projects, connecting data insights to process improvements that lift rep productivity.
• Examine workflows and rep performance to identify bottlenecks; implement changes to improve conversion and efficiency.
• Document processes, build playbooks, and drive adoption of new tools and workflows.
• Provide day-to-day support to HI Sales leadership and reps: ad hoc data requests, process issues, and investigations.
• Own account and territory administration, assignment and coverage upkeep, large-scale rerouting, and segment reclassification.
• Support territory, quota, and coverage planning, plus monthly sales-compensation reconciliation.
• Troubleshoot reporting issues, broken workflows, missing CRM data, and gaps in pipeline visibility with fast fixes.
• Work closely with Sales Leadership, RevOps, Finance, BizTech, and Product to align and remove obstacles.

Skills

Sales Ops

RevOps

Salesforce

SQL

Tableau/Looker

Forecasting

Data analytics

Communication

Tools

Salesforce

SQL

Tableau/Looker

Excel/Sheets

Job description

Gusto is seeking a Senior Sales Operations Analyst to support the Health Insurance Sales team. You will build AI-powered insights and automation for a fast-growing, high-volume organization with 80+ reps across two segments.

This role sits at the intersection of data, process, and execution, translating sales challenges into scalable tools and workflows. In this role, you will partner across RevOps, Finance, Marketing, and Analytics to deliver forecasting, reporting, and operational insights.