AI-Driven Growth Programs Lead

Scale AI, Inc.; San Francisco (CA); On-site; USD 181,000 - 226,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

Retirement benefits

Learning stipend

Generous PTO

Commuter stipend

Job summary

Scale AI, Inc. is seeking a Growth Program Manager to own end-to-end growth programs that identify, engage, and onboard domain experts who help teach AI systems to reason more effectively.

You’ll define strategy, build scalable processes, and drive outcomes across pipeline, conversion, time-to-productivity, and retention. You’ll create AI-powered workflows, stand up dashboards, and lead cross-functional teams, including growth operations, project teams, and external vendors, with a strong bias

Qualifications

• 4+ years of experience in program operations, growth, recruiting or workforce operations, strategy and operations, or a similar role.
• You've owned a program end to end, from setting the strategy to executing it. You were the person accountable when something broke, and the person who fixed it.
• You move comfortably between big-picture thinking and details, and you're as happy building a plan as you are working through a spreadsheet

Responsibilities

• Set the strategy for your programs: define goals, identify the biggest levers, and decide where to invest
• Own execution end to end and be accountable for outcomes like pipeline, conversion, time-to-productive, and retention
• Build and lead the teams that run your programs, including hiring leads who own their areas and setting clear expectations and performance standards
• Build sustainable expert pipelines through targeted outreach, new channels, and creative approaches
• Build AI workflows and automations that replace manual work in sourcing, outreach, screening, onboarding, and reporting, such as LLM-drafted outreach, lead enrichment, triage agents, QA checks, and self-updating dashboards
• Stand up reporting that shows how each program is performing, where the gaps are, and what to do about them
• Run a steady cadence of experiments on targeting, messaging, channels, process, and tooling, then turn what works into playbooks that people and agents can run
• Partner closely with growth leads, operations, project teams, and vendors to align on priorities and keep work unblocked
• Once a program is in steady state, hand it off cleanly and take on the next one

Skills

Program operations

Growth/recruiting ops

SQL/Python

AI workflows

Team leadership

Strong communicator

Data-driven

AI tools usage

Tools

Claude

ChatGPT

Cursor

n8n

Zapier

Make

Retool

Apps Script

Job description

Scale AI, Inc. is seeking a Growth Program Manager to own end-to-end growth programs that identify, engage, and onboard domain experts who help teach AI systems to reason more effectively.

You’ll define strategy, build scalable processes, and drive outcomes across pipeline, conversion, time-to-productivity, and retention. You’ll create AI-powered workflows, stand up dashboards, and lead cross-functional teams, including growth operations, project teams, and external vendors, with a strong bias