AI-Driven Cybersecurity Solutions Engineer

Darktrace; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Pet insurance discount

Life insurance

401(k)

Employee Assistance Program

Job summary

Darktrace is seeking a results-driven Solutions Engineer to drive technical strategy and account growth with enterprise customers in the Phoenix area. You will partner with sales and engineering to expand deployments, showcase ROI, and align Darktrace's AI-driven platform to client outcomes.

In this role you will conduct discovery, translate insights into new use cases, and influence stakeholders across Security, IT, and Cloud teams while advocating scalable, secure architectures.

Qualifications

• Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS).
• Strong knowledge of networking, cloud, and security architectures.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts and influence stakeholders.
• Strong communication, analytical and consultative selling skills.
• Fundamental understanding of AI technologies (LLM, ML, NLP).

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities, risks, and technical whitespace.
• Build credibility with Security, IT, and Cloud stakeholders.
• Discovery of customer environments, threats, and adoption gaps.
• Translate insights into new use cases and expansion opportunities.
• Align solutions to business outcomes, ROI, and success metrics.
• Expand deployments across Darktrace core and cross-platform products.
• Design scalable solutions across hybrid, multi-cloud and security stacks.
• Advise on integrations, performance, and architectural trade-offs.
• Uncover and align solutions to SOC workflows and processes.
• Reduce alert fatigue and improve analyst efficiency.
• Advance customers toward AI-driven security operations.
• Engage stakeholders with tailored messaging.
• Partner with AEs on qualification, deal strategy, forecasting.
• Support account planning, QBRs and prioritization of initiatives.

Skills

Solutions Engineering

Pre-sales

Technical account management

Networking

Cloud (AWS/Azure/GCP)

Security architectures

SIEM/SOAR/EDR/XDR

Account expansion

Communication

Analytical skills

AI basics (LLM/ML/NLP)

Education

Bachelor's degree or higher

Job description

Darktrace is seeking a results-driven Solutions Engineer to drive technical strategy and account growth with enterprise customers in the Phoenix area. You will partner with sales and engineering to expand deployments, showcase ROI, and align Darktrace's AI-driven platform to client outcomes.

In this role you will conduct discovery, translate insights into new use cases, and influence stakeholders across Security, IT, and Cloud teams while advocating scalable, secure architectures.