Solutions Engineer - Expansion & Growth (Cybersecurity)

Darktrace; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Parental leave

Pet insurance

Life insurance

Commuter benefits

401(k)

Employee Assistance Program

Job summary

Darktrace is seeking a Solutions Engineer on the Expansion Team in the United States to partner with Account Executives and Technical Success Managers to drive growth within existing customers. You will lead technical expansion through discovery, solution alignment, and value realization, shaping account strategy and delivering measurable outcomes across the customer lifecycle.

You will collaborate with Security, IT, and Cloud stakeholders to strengthen cyber resilience, expand platform usage,

Qualifications

• Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS).
• Strong knowledge of networking, cloud, and security architectures.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts, design solutions, and influence stakeholders.
• Strong communication, analytical, and consultative selling skills.
• Fundamental understanding of AI technologies (LLM, ML, NLP).
• Bachelor’s degree or higher preferred (or equivalent experience).
• Relevant Cloud, Security, and/or AI certifications are a plus.

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities, risks, and technical whitespace.
• Build long-term credibility with Security, IT, and Cloud stakeholders.
• Conduct ongoing discovery of customer environments, threats, and adoption gaps.
• Translate insights into new use cases and expansion opportunities (MEDDPICC).
• Align solutions to business outcomes, ROI, and success metrics.
• Expand and optimize deployments across core platform products and cross-platform products.

Skills

Solutions Engineering

Pre-sales

Technical accounts

Networking

Cloud platforms (AWS/Azure/GCP)

Security architectures

SOC tools (SIEM/SOAR/EDR/XDR)

Communication

Consultative selling

AI technologies (LLM/ML/NLP)

Education

Bachelor’s degree or higher

Tools

SIEM

SOAR

EDR

XDR

Job description

Darktrace is seeking a Solutions Engineer on the Expansion Team in the United States to partner with Account Executives and Technical Success Managers to drive growth within existing customers. You will lead technical expansion through discovery, solution alignment, and value realization, shaping account strategy and delivering measurable outcomes across the customer lifecycle.

You will collaborate with Security, IT, and Cloud stakeholders to strengthen cyber resilience, expand platform usage,