Solutions Engineer - Expansion & Growth (Cybersecurity)

Darktrace; Utah; On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid parental leave

Pet insurance

Life insurance

401(k)

Employee Assistance Program

Job summary

Darktrace in Utah seeks a Solutions Engineer on the Expansion Team to drive growth within existing customers by leading the technical expansion process through discovery, solution alignment, use case development, and value realization.

You will partner with Expansion Account Executives and Technical Success Managers to shape account strategy, uncover opportunities, and demonstrate measurable outcomes across the customer lifecycle, strengthening cyber resilience and expanding Darktrace across

Qualifications

• Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS).
• Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts, design solutions, and influence stakeholders.
• Strong communication, analytical, and consultative selling skills.
• Fundamental understanding of AI technologies (LLM, ML, NLP).
• Bachelor’s degree or higher preferred (or equivalent experience).
• Relevant Cloud, Security, and/or AI certifications are a plus.

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities, risks, and technical whitespace.
• Build long-term credibility with Security, IT, and Cloud stakeholders.
• Conduct ongoing discovery of customer environments, threats, and adoption gaps.
• Translate insights into new use cases and expansion opportunities.
• Align solutions to business outcomes, ROI, and success metrics.
• Expand deployments across core and cross-platform products.
• Design scalable solutions across hybrid, multi-cloud stacks.
• Advise on integrations, performance, and architectural trade-offs.
• Uncover and align solutions to SOC workflows and reduce alert fatigue.
• Engage executives with tailored messaging.
• Partner with AEs on qualification, deal strategy, and forecasting.
• Support account planning, QBRs, and prioritization of high-impact initiatives.
• Collaborate with Customer Success, Professional Services, Support, Product, Engineering

Skills

Solutions engineering experience

Pre-sales

Technical account management

Cybersecurity / SaaS

Networking knowledge

Cloud (AWS/Azure/GCP)

SOC tools (SIEM, SOAR, EDR/XDR)

Communication skills

Analytical skills

Consultative selling

Education

Bachelor's degree or higher

Tools

SIEM

SOAR

EDR/XDR

AWS

Azure

GCP

Job description

Darktrace in Utah seeks a Solutions Engineer on the Expansion Team to drive growth within existing customers by leading the technical expansion process through discovery, solution alignment, use case development, and value realization.

You will partner with Expansion Account Executives and Technical Success Managers to shape account strategy, uncover opportunities, and demonstrate measurable outcomes across the customer lifecycle, strengthening cyber resilience and expanding Darktrace across