AI-Driven Cross-Functional Ops Lead

Coast; New York (NY); In loco; USD 160.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision insurance

Flexible paid time off

401(k)

Paid parental leave

Education stipend

Free lunch every Friday

Equipment allowance

Descrizione del lavoro

Coast is seeking a Business Operations Lead in New York City. You will own major cross-functional initiatives, partnering with Product, Sales, Finance, Risk, Legal, People, and Operations.

This player-coach role combines hands-on project work with building scalable planning templates and AI-enabled workflows. You will lead high-stakes projects, develop the team, and translate executive goals into actionable plans while keeping quarterly priorities aligned with real work.

Competenze

• 6-10 years in business operations, strategy and operations, program or project management, consulting, or a similar role.
• Fintech, SaaS, or financial services is preferred.
• Proven track record of leading complex, cross-functional projects with many stakeholders.
• Experience managing or mentoring others, ideally including direct management of an early-career team member.
• Strong executive presence and ability to brief senior leaders and align teams.

Mansioni

• Lead the company’s highest-priority cross-functional initiatives from scoping through launch: define the goal, build the plan, line up owners, set milestones, and drive it to done.
• Keep a clear view of every active project: priorities, owners, status, risks, and dependencies.
• Keep work moving across teams that don’t report to you; remove blockers and make next steps obvious.
• Raise risks early with a recommendation and keep executives informed.
• Close projects properly: document what shipped and lessons learned.
• Lead and develop the team: coach the Business Operations Associate and grow ownership.
• Be the connective tissue across the company: translate goals into actionable work and ensure decisions get made.
• Help figure out what we should do next: scope and evaluate opportunities, build analyses, and pilot ideas.
• Use AI to move faster: set the bar for AI use, lead AI initiatives, and teach others.

Conoscenze

Cross-functional leadership

Executive presence

AI-native mindset

Project management

Stakeholder management

Analytical skills

SQL

Formazione

Bachelor’s degree in business, finance, economics, operations, or related field

Strumenti

Low-code tools

Descrizione del lavoro

Coast is seeking a Business Operations Lead in New York City. You will own major cross-functional initiatives, partnering with Product, Sales, Finance, Risk, Legal, People, and Operations.

This player-coach role combines hands-on project work with building scalable planning templates and AI-enabled workflows. You will lead high-stakes projects, develop the team, and translate executive goals into actionable plans while keeping quarterly priorities aligned with real work.