AI-Driven BDR for Early-Stage Pipeline

ServiceNow; California (MO); On-site; USD 64,000 - 73,000; Full time

Benefits offered by this job

Equity

Health plans

401(k) match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is seeking a motivated Business Development Representative (BDR) to generate meetings that convert into qualified opportunities and support early-stage pipeline growth. The role focuses on learning core prospecting techniques and engaging buying groups using defined qualification criteria.

The BDR will qualify opportunities, document interactions, and hand off qualified meetings to the GTM team for validation, while also following up on strategic marketing events.

Qualifications

• Must be fluent in Portuguese (written and verbal).
• High school diploma or GED equivalent required.
• Strong verbal and written communication skills and the ability to learn and apply standard outreach and qualification practices.
• Relationship-building and interpersonal skills with the ability to collaborate with peers, sales partners, marketing, renewals, development teams, and GBA leadership.
• Willingness to learn AI-native tools and innovate on how they’re used to enhance outreach, prioritization, and daily workflows.

Responsibilities

• Engages current and future clients through phone, email, and social—and connects with key contacts using approved messaging and defined qualification criteria.
• Apply basic problem-solving techniques to assess client needs and determine appropriate next steps based on defined criteria.
• Maintain consistent engagement and collaboration with GBA, Development team and GTM teams.
• Amplify brand approved content to deliver a personalized experience to prospective customers.
• Keep all engagement and follow-up activities documented across ServiceNow systems for reporting and forecasting.
• Participate in simulations, in-person messaging activities, and meet KPI expectations

Skills

Portuguese fluency

Verbal and written communication

Relationship-building

Willingness to learn

Organizational skills

Influence and urgency

Cloud computing basics

Education

High school diploma or GED

Tools

AI-enabled tools

Job description

ServiceNow is seeking a motivated Business Development Representative (BDR) to generate meetings that convert into qualified opportunities and support early-stage pipeline growth. The role focuses on learning core prospecting techniques and engaging buying groups using defined qualification criteria.

The BDR will qualify opportunities, document interactions, and hand off qualified meetings to the GTM team for validation, while also following up on strategic marketing events.