AI Data Center Operations Lead

Bitdeer; Aurora (CO); On-site; USD 120,000 - 170,000; Full time

Job summary

Bitdeer is seeking a competent Data Center Operations Lead to manage daily site activities and ensure uptime for AI/HPC infrastructure. You will supervise Operations Engineers, plan staffing, and act as the primary escalation point for incidents, coordinating cross-functional teams to resolve issues quickly.

The role requires 5+ years in data center or HPC operations, and 2+ years in leadership. You will work with NVIDIA GPU clusters, GPU servers, and networked storage, while driving SOPs and

Qualifications

• Bachelor’s degree or above in Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, Information Technology, or related disciplines.
• Minimum 5 years of experience in Data Center operations, IT infrastructure, or HPC/AI infrastructure management.
• Minimum 2 years of experience in team leadership or people management.
• Proven experience managing 24x7 shift operations in a mission-critical environment is preferred.
• Experience with large‑scale AI or HPC clusters is highly desirable.
• Strong knowledge of Data Center operations and infrastructure management, including NVIDIA B300 Clusters, GPU Servers, x86 Servers, Storage Systems, Ethernet Networking, InfiniBand Networking.
• Familiarity with NVIDIA GPU architecture, NVLink, NVSwitch, and AI cluster deployment concepts.
• Experience with server hardware troubleshooting, firmware management, and hardware lifecycle management.
• Good understanding of structured cabling systems, including optical fiber, MPO/LC connectors, DAC, and AOC cabling.
• Familiarity with infrastructure monitoring and management tools.
• Strong Linux administration and troubleshooting skills, including System and service management, Hardware and performance diagnostics, Log analysis and incident investigation, Network troubleshooting, Basic scripting and automation.
• Demonstrated ability to lead, motivate, and develop a team of Operations Engineers.
• Shift scheduling and workforce planning, Incident and escalation management, Performance management and coaching, SOP/EOP development and operational governance, Vendor and stakeholder coordination.
• Willingness to provide hands-on operational support and participate in on-call duties when required.
• Strong ownership mindset and accountability for site operations.
• Excellent communication and interpersonal skills.
• Ability to remain calm and make sound decisions during critical incidents.
• Highly organized, detail-oriented, and committed to operational excellence and continuous improvement.

Responsibilities

• Lead and manage the daily operations of the Data Center site, ensuring availability, reliability, and operational excellence of infrastructure and systems.
• Supervise and manage a team of Operations Engineers, including manpower planning, shift scheduling, task assignment, performance management, coaching, and professional development.
• Ensure 24x7 operational coverage and maintain adequate staffing to support business and customer requirements.
• Act as the primary escalation point for operational incidents and coordinate cross-functional teams to drive timely issue resolution and root cause analysis.
• Oversee operation, maintenance, and troubleshooting of AI/HPC infrastructure, including NVIDIA B300 Clusters, GPU Servers, x86 Servers, Storage Servers, Ethernet and InfiniBand Switches, and cabling systems.
• Establish, maintain, and continuously improve SOPs, EOPs, and preventive maintenance programs.
• Monitor site health, KPIs, incident trends, and infrastructure performance to ensure service quality.
• Coordinate hardware installation, rack/stack, system commissioning, infrastructure expansion, and lifecycle management.
• Review and approve maintenance activities, change requests, incident reports, and shift handover records.
• Ensure compliance with policies, standards, safety requirements, and security procedures within the Data Center.
• Collaborate with engineering, network, facilities, and vendor teams to support deployments and improvements.
• Participate in on-call rotation and provide hands-on operational support when necessary.
• Drive a culture of operational excellence, teamwork, accountability, and continuous improvement.

Skills

Linux administration

Leadership

Incident management

On-call readiness

Scripting & automation

Education

Bachelor's degree in Computer Science/Engineering or related

Tools

NVIDIA GPU hardware

NVLink/NVSwitch

Storage systems

Ethernet networking

InfiniBand networking

Server firmware management

Job description

Bitdeer is seeking a competent Data Center Operations Lead to manage daily site activities and ensure uptime for AI/HPC infrastructure. You will supervise Operations Engineers, plan staffing, and act as the primary escalation point for incidents, coordinating cross-functional teams to resolve issues quickly.

The role requires 5+ years in data center or HPC operations, and 2+ years in leadership. You will work with NVIDIA GPU clusters, GPU servers, and networked storage, while driving SOPs and