AI Control Tower Program Manager (ServiceNow) Hybrid

System One, Inc.; Leesburg (VA); Hybrid; USD 150,000 - 200,000; Full time

Job summary

System One, Inc. seeks an AI Technical Program Manager in Leesburg, VA, to lead enterprise ServiceNow AI Control Tower initiatives within a hybrid work model.

You will coordinate cross-functional teams, manage governance, risk, and compliance, and translate AI policies into actionable workflows and dashboards.

The role requires strong program management, ServiceNow expertise, and experience in AI governance for a long-term contract.

Qualifications

• Proven experience implementing or leading enterprise ServiceNow AI Control Tower initiatives.
• Experience with AI lifecycle management, governance, and GenAI concepts.
• Hands-on ServiceNow architecture knowledge including CMDB/CSDM, ITSM/ITOM, and reporting tools.

Responsibilities

• Lead and coordinate AICT projects within enterprise governance frameworks.
• Manage cross-functional teams, vendors, and stakeholders to deliver technical solutions on time.
• Develop program plans, milestones, RAID logs, and KPIs for successful delivery.

Skills

Program management

Leadership

Stakeholder management

AI governance

Education

Bachelor’s degree in Computer Science or IT

Tools

ServiceNow

APIs

ITSM/ITOM

GRC/IRM

Job description

System One, Inc. seeks an AI Technical Program Manager in Leesburg, VA, to lead enterprise ServiceNow AI Control Tower initiatives within a hybrid work model.

You will coordinate cross-functional teams, manage governance, risk, and compliance, and translate AI policies into actionable workflows and dashboards.

The role requires strong program management, ServiceNow expertise, and experience in AI governance for a long-term contract.