Global AI Enablement Program Lead

ServiceNow

United States

Remote

USD 120,000 - 150,000

Full time

3 days ago

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Job summary

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. They foster an AI-native culture where technology and talent are unstoppable together.

ServiceNow seeks a results-driven leader to own global onboarding and drive governance through scalable AI-enabled programs, partnering with cross-functional teams to deliver measurable improvements.

Qualifications

High autonomy and comfort operating with ambiguity.
Experience applying AI to content creation or operational enablement.
Strong operations background with training and process governance.

Responsibilities

Own new-hire onboarding program for global PECs with industry-benchmarked instructional design.
Design and launch the advisor readiness application, partnering with technical teams.
Run the monthly quality audit program and translate findings into improvement recommendations.

Skills

Autonomy

AI in content creation

Operations & governance

Training program design

Tools

ServiceNow platform

AI training platforms

Job description

ServiceNow seeks a results-driven leader to own global onboarding and drive governance through scalable AI-enabled programs, partnering with cross-functional teams to deliver measurable improvements.

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