AI-First Principal TPM: Strategy & Delivery

ServiceNow; California (MO); Remote; USD 221,000 - 387,000; Full time

Benefits offered by this job

Health plans

401(k) Plan

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking an AI-native Senior Program Manager to drive cross-functional priorities within the Office of Business Strategy for the Cloud Engineering & Support organization. You will lead strategic initiatives, design scalable programs, and collaborate with senior leaders to ensure execution from concept through operations.

The role emphasizes AI-enabled delivery, rigorous program governance, and the ability to influence across diverse teams and geographies.

Qualifications

• Experience in leveraging AI to accelerate program delivery and decision-making.
• Proven track record managing cross-functional programs across geographies.
• Strong ability to translate business objectives into execution strategy.

Responsibilities

• Drive cross-functional priorities and strategic programs at scale.
• Operate as an AI-native leader to synthesize intelligence across workstreams and model ways of working.
• Build relationships with senior executives across geographies and functions.

Skills

AI-native leadership

Program management

Strategic thinking

Executive communication

Facilitation skills

Negotiation

Education

Bachelor's degree

Job description

ServiceNow is seeking an AI-native Senior Program Manager to drive cross-functional priorities within the Office of Business Strategy for the Cloud Engineering & Support organization. You will lead strategic initiatives, design scalable programs, and collaborate with senior leaders to ensure execution from concept through operations.

The role emphasizes AI-enabled delivery, rigorous program governance, and the ability to influence across diverse teams and geographies.