AI Agent Engineer for Public Sector & Education

Salesforce; Indianapolis (IN); On-site; USD 88,970 - 287,910; Full time

Job summary

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions inside enterprise customer environments. You’ll work with a Deployment Strategist to co-build solutions that go live in production from day one.

You’ll own end-to-end components, design prompts and APIs, build data pipelines with Salesforce Data 360, Snowflake, and Databricks, and partner with customers to translate challenges into deployable AI.

Qualifications

• Degree in Computer Science or a related field.
• 3+ years of software engineering or technical delivery experience, with at least one production system you’re proud to walk us through.
• Prior customer-facing technical delivery experience is required.
• Experience delivering projects in Public Sector, Higher Education, or Nonprofit environments.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex, and willing to expand as needed.
• Hands-on with LLMs and prompt engineering.
• Strong understanding of data modeling, APIs, and integration patterns.

Responsibilities

• Develop AI agents and experiences that take real actions for real organizations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
• Own technical components end‑to‑end: from architecture to deployment and observability in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Build and maintain agent performance dashboards and KPI reporting.
• Collaborate with customers and partners to share best practices and enablement.
• Surface platform gaps and feed insights to senior engineers and product teams.

Skills

Python

JavaScript/TypeScript

Java

Apex

LLMs

Prompt engineering

Customer-facing delivery

Education

Degree in Computer Science or related field

Tools

LangChain

LlamaIndex

Snowflake

Databricks

BigQuery

Salesforce Platform

Job description

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions inside enterprise customer environments. You’ll work with a Deployment Strategist to co-build solutions that go live in production from day one.

You’ll own end-to-end components, design prompts and APIs, build data pipelines with Salesforce Data 360, Snowflake, and Databricks, and partner with customers to translate challenges into deployable AI.