AI Agent Development Strategist — Equity & Impact

Sierra; San Francisco (CA); Sur place; USD 211 000 - 251 000; Plein temps

Avantages offerts par ce poste

Unlimited PTO

Healthcare: medical, dental, vision

Life Insurance

Disability benefits

Retirement plan

Parental leave

Fertility support

Equity plans

Meals & Snacks

Coffee & beverages

Résumé du poste

Sierra is seeking an AI Agents Product Manager to partner with Agent Product Managers and Engineers to scope, build, and launch AI agents handling thousands of daily customer conversations. You will act as a trusted advisor shaping client AI strategy and collaborating across teams.

The role emphasizes designing and refining conversational AI, driving multiple high-visibility projects, and maintaining strong stakeholder relationships while delivering data-driven insights for decisions.

Qualifications

• Excellent verbal and written communication to explain complex ideas.
• Strong knowledge of software development, product management, and engineering principles.
• Analytical and critical thinking to identify risks and mitigation plans.
• Proven leadership and ability to coordinate multiple projects.
• Degree in CS, Engineering, Mathematics or related field, or equivalent experience.
• MBA or comparable experience at the intersection of technology and operations is a strong advantage.

Responsabilités

• Scope, build, and launch AI agents handling thousands of customer conversations daily.
• Act as trusted advisor to customers and shape their AI strategy.
• Design and refine conversational AI agents and improve them.
• Drive execution across multiple high-visibility agent development projects.
• Coordinate with technical and non-technical stakeholders throughout the lifecycle.
• Maintain clear communication across all stakeholders and build strong relationships.
• Contribute data-driven strategic insights to customer conversations and decisions.

Connaissances

Communication skills

Strategic partner

Analytical thinking

Leadership

Project management

Formation

Bachelors in CS/Engineering/Math or related

Outils

Salesforce

Description du poste

Sierra is seeking an AI Agents Product Manager to partner with Agent Product Managers and Engineers to scope, build, and launch AI agents handling thousands of daily customer conversations. You will act as a trusted advisor shaping client AI strategy and collaborating across teams.

The role emphasizes designing and refining conversational AI, driving multiple high-visibility projects, and maintaining strong stakeholder relationships while delivering data-driven insights for decisions.