AI Adoption Engineer — Drive Enterprise Adoption & Growth

Traversal; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Startup equity

Health insurance

Flexible time off

In‑office snacks

Job summary

Traversal is seeking an AI Adoption Engineer to guide customers through activation, scaling, optimization, and value realization. You will run enablement sessions, engineer prompts, and debug accuracy issues while owning integrations and accuracy tracking.

You will engage with stakeholders across levels, run executive conversations, and drive adoption of our AI platform to deliver measurable business impact for clients.

Qualifications

• 5+ years in a technical customer-facing role required.
• Demonstrated genuine technical depth.
• Proven ability to run executive-level and engineer-level conversations.
• Experience driving adoption of a technical product with complex multi-stakeholder customers.

Responsibilities

• Own customer-specific integrations and custom prompt engineering.
• Debug accuracy failures and edge cases; instrument accuracy tracking.
• Identify failure modes and capture them for engineering feedback.
• Lead quarterly business reviews and drive value realization for customers.

Skills

5+ years in customer-facing role

Technical depth

Executive-level communication

Multi-stakeholder adoption

Job description

Traversal is seeking an AI Adoption Engineer to guide customers through activation, scaling, optimization, and value realization. You will run enablement sessions, engineer prompts, and debug accuracy issues while owning integrations and accuracy tracking.

You will engage with stakeholders across levels, run executive conversations, and drive adoption of our AI platform to deliver measurable business impact for clients.