AGM: Lead from the Floor, Daytime Hours

LPQ USA LLC; Westlake Village (CA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Daytime hours

Medical, dental and vision benefits

PTO starting at 10 days

401k with company match

Life insurance

Commuter benefits

Pet insurance

Team member discounts at all brands

Job summary

Convive Brands' Le Pain Quotidien is seeking an Assistant General Manager to be a key on‑the‑floor leader, elevating guest experience and driving strong business results across all shifts. You’ll partner with the General Manager to recruit, onboard, coach, and retain a high‑performing team, manage labor, inventory, and COGS, and uphold brand standards in a full‑service setting.

With daytime hours and a culture of hospitality, this role offers meaningful career growth within a growing restaurant

Qualifications

• 2+ years of restaurant leadership experience in a full-service setting.
• Ability to lead from the floor during service and inspire a team.
• Proven track record of building strong restaurant cultures with accountability.
• Experience managing labor, sales, COGS, inventory, forecasting, and P&L.

Responsibilities

• Lead from the floor, staying highly engaged during service, coaching in the moment, supporting the team, and ensuring guests receive exceptional hospitality from arrival through departure.
• Own the guest experience, anticipating needs, resolving concerns with empathy and urgency, and turning service recovery moments into opportunities to build loyalty.
• Develop people and build culture, creating an environment where team members feel valued, accountable, and motivated to grow.
• Partner with the General Manager to recruit, interview, hire, onboard, develop, and retain a high‑performing restaurant team.
• Lead and coach restaurant leaders and team members through opening, service, and closing, ensuring consistent execution and strong shift‑to‑shift communication.
• Own labor deployment during service, making real‑time decisions that balance guest experience, team productivity, and financial performance.
• Maintain high standards for food quality, hospitality, cleanliness, and food safety, ensuring the restaurant consistently delivers against brand standards.
• Partner with the GM to manage inventory, food cost, waste, ordering, and COGS, identifying opportunities and taking action to improve performance.
• Contribute to P&L performance, using sales, labor, COGS, and other key business metrics to identify trends, forecast needs, and drive profitability.
• Step into the General Manager's responsibilities as needed, demonstrating readiness for future GM opportunities.

Skills

Restaurant leadership

Guest experience

Team development

Hiring & coaching

Labor management

Job description

Convive Brands' Le Pain Quotidien is seeking an Assistant General Manager to be a key on‑the‑floor leader, elevating guest experience and driving strong business results across all shifts. You’ll partner with the General Manager to recruit, onboard, coach, and retain a high‑performing team, manage labor, inventory, and COGS, and uphold brand standards in a full‑service setting.

With daytime hours and a culture of hospitality, this role offers meaningful career growth within a growing restaurant