Aging & Disability Resource Navigator

Aging & Long Term Care Of Eastern Washington

Spokane (WA)

On-site

USD 47,000 - 66,000

Full time

9 days ago

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Job summary

AGING AND LONG TERM CARE OF EASTERN WASHINGTON seeks an Information and Resources Specialist for Community Living Connections in Spokane, WA. This full-time role provides information, referrals, and assistance to older adults, people with disabilities, and caregivers, while maintaining up-to-date knowledge of community resources.

Responsibilities include client screening, data entry, outreach, and reporting.

Qualifications

  • Experience in social/human/customer services supporting vulnerable populations.
  • Typing at least 45 words per minute for word processing and data entry.
  • Must have reliable transportation and a valid driver's license.
  • Paid, full-time, on-the-job experience acceptable for certain roles.

Responsibilities

  • Provide information, referrals, and assistance to individuals through Community Living Connections.
  • Maintain knowledge of community resources for older adults, people with disabilities, and caregivers.
  • Screen applicants for service types and eligibility information and refer as needed.
  • Use a real-time database to document information and referrals.
  • Conduct outreach and community presentations to diverse populations.
  • Enter data into designated software and prepare reports.

Skills

Active listening
Attention to detail
Teamwork
Microsoft Word
Excel
Outlook
Data entry

Education

High school diploma/GED
Associate degree
Bachelor's degree
Bilingual or bicultural background

Tools

Database software
Microsoft Word
Excel
Outlook

Job description

AGING AND LONG TERM CARE OF EASTERN WASHINGTON seeks an Information and Resources Specialist for Community Living Connections in Spokane, WA. This full-time role provides information, referrals, and assistance to older adults, people with disabilities, and caregivers, while maintaining up-to-date knowledge of community resources.

Responsibilities include client screening, data entry, outreach, and reporting.

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